Network Analyst (Night Shift)
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Job description:
As a member of the network services team, you will be responsible for the support, operation, and maintenance of client networks.
Network Analysts are primarily responsible for receiving network incidents escalated from other teams, gathering information, and first line troubleshooting under the guidance of Network Engineers. They are also tasked with drafting configurations in response to requests, executing network changes approved by senior team members, and updating documentation.
Minimum Technical Prerequisites for Network Analysts
Responsibilities of this position include:
- Operation, administration, and support of various hardware devices including routers, switches, firewalls, wireless access points, wireless LAN controllers and other networking devices
- Communicating with other team members, clients, and vendors as necessary to gather information, troubleshoot, and confirm that work has been completed successfully
- Executing and documenting configuration changes written by senior team members
- Maintaining and pursuing additional technical certifications, as required by the organization
- Adhering to documentation written by others that describes implementation and operating procedures
- Participation in the networking pager on-call rotation as 1st level support
- Other reasonable Networking services associated with the planning, deployment, installation, administration, and management.
The ideal candidate will have:
- Network certifications such as Network+, NSE4 or CCNA
- Education or previous experience in technical support, networking preferred
- Familiarity with Fortigate firewalls, Meraki switches, and Meraki wireless solutions
- Ability to describe the purpose of core networking concepts such as
- Firewalls, routers, switches, wireless access points
- VPNs, NAT, ACLs, VLANs, TCP/IP and OSI models
- TCP, UDP, DNS, DHCP, ARP, IPSEC, SSL